Case study · HealthTech
How a healthcare operations platform centralized patient intake, risk assessment, and care coordination across multiple organizations in 8 weeks
Healthcare operations · Care navigation platform · United States · centralizes patient intake, risk assessment, and care coordination
01
The problem
“Patient information was coming from different places, risk assessments were manual, and coordinating care across multiple organizations required constant follow-up.”
MyAtlas needed a better way to manage patient intake and care coordination across multiple healthcare organizations. Patient information was collected from different sources, risk assessments were performed manually, and care teams had to coordinate resources, follow-ups, and discharge planning through disconnected workflows.
As more organizations joined the platform, maintaining visibility into patient status and ensuring timely interventions became increasingly difficult.
02
What it was costing
Care teams spent valuable time manually reviewing patient information, assessing risk, matching patients with available resources, coordinating follow-ups, and tracking discharge plans. Fragmented data and disconnected workflows made it harder to identify high-risk patients quickly, increased administrative effort, and limited visibility across participating organizations.
03
What we built
A centralized platform that automates patient intake, performs real-time risk assessment, and intelligently matches patients with available resources, from intake through discharge planning.
Patient information, care coordination, organization-level dashboards, automated notifications, and historical reporting live in one system, with audit-ready records throughout.
Delivered over an 8-week engagement, from workflow mapping and patient-journey planning through intake automation, risk assessment, care coordination, resource matching, testing, and a production deployment built to support multiple healthcare organizations.
04
The result
Patient intake
Manual, fragmented submissions
Centralized digital intake
Risk assessment
Manual evaluation
Real-time automated scoring
Care coordination
Manual follow-ups
Guided care navigation
Resource matching
Manual coordination
Intelligent recommendations
Compliance
Limited historical tracking
Audit-ready reporting
Proglia is an amazing team to work with. The level of detail and intentionality is really appreciated. I look forward to working with them more.
05
What happened next
The platform became a scalable foundation for onboarding additional healthcare organizations, improving care coordination and giving teams a centralized view of patient care across the network.
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